zoralentivio Financial Management Logo

zoralentivio

Financial Management Solutions

Privacy Policy

How zoralentivio protects and manages your personal information

Information Collection and Use

zoralentivio collects personal information when you register for our spreadsheet financial management platform, subscribe to our services, or interact with our website. This includes your name, email address, phone number, and financial preferences that help us provide personalized services.

Types of Information We Collect

  • Personal identification information (name, email, phone number)
  • Financial management preferences and goals
  • Usage data and interaction patterns with our platform
  • Device information and browser details
  • Location data when relevant to our services

Australian Privacy Compliance: We collect and handle personal information in accordance with the Australian Privacy Principles (APPs) under the Privacy Act 1988. Your information is processed lawfully and transparently.

We use this information to enhance your experience with our financial management tools, provide customer support, send relevant updates about our services, and improve our platform based on user needs and feedback patterns.

Data Storage and Security

Your personal information is stored securely using industry-standard encryption and security measures. We maintain physical, electronic, and procedural safeguards that comply with Australian privacy regulations to protect your personal information.

Security Measures

  • End-to-end encryption for sensitive financial data
  • Secure servers located in Australia with restricted access
  • Regular security audits and vulnerability assessments
  • Multi-factor authentication for account access
  • Secure data transmission using SSL/TLS protocols

We retain your personal information only for as long as necessary to provide our services and comply with legal obligations. Financial records are typically retained for seven years in accordance with Australian tax regulations, while other personal data may be deleted upon request or account closure.

Data Breach Response: In the unlikely event of a data breach, we will notify affected individuals and relevant authorities within 72 hours, as required by Australian privacy law.

Your Privacy Rights

Under Australian privacy law, you have specific rights regarding your personal information. We're committed to helping you understand and exercise these rights in a straightforward manner.

Your Rights Include

  • Access to your personal information and how it's being used
  • Correction of inaccurate or incomplete personal information
  • Deletion of your personal information in certain circumstances
  • Restriction of processing your personal information
  • Objection to certain uses of your personal information
  • Data portability for information you've provided to us

To exercise any of these rights, simply contact our privacy team using the details provided at the end of this policy. We'll respond to your request within 30 days and provide clear information about any actions we take.

How to Access Your Information

You can access most of your personal information through your zoralentivio account dashboard. For additional information or to request a comprehensive data export, contact us directly. We may need to verify your identity before providing access to sensitive information.

Information Sharing and Disclosure

zoralentivio does not sell, trade, or otherwise transfer your personal information to third parties without your consent, except in specific circumstances outlined below. We believe in transparency about when and why we might share your information.

Limited Sharing Circumstances

  • Service providers who assist in operating our platform (with strict confidentiality agreements)
  • Legal requirements or to protect our legal rights
  • Business transfers (with prior notification to users)
  • With your explicit consent for specific purposes

Third-Party Services: We work with trusted partners for payment processing, cloud storage, and analytics. These partners are bound by strict privacy agreements and can only use your information for the specific services they provide to us.

We may share aggregated, non-personally identifiable information for research and improvement purposes. This information cannot be used to identify individual users and helps us better understand how our financial management tools are being used across our user base.

International Data Transfers

While we primarily store data within Australia, some service providers may process information internationally. When this occurs, we ensure appropriate safeguards are in place to protect your information according to Australian privacy standards.

Cookies and Website Analytics

Our website uses cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze how our platform is used. You can control cookie settings through your browser preferences.

Types of Cookies We Use

  • Essential cookies for platform functionality and security
  • Preference cookies to remember your settings and choices
  • Analytics cookies to understand user behavior and improve our services
  • Marketing cookies for relevant content (with your consent)

We use Google Analytics and similar tools to understand how users interact with our financial management platform. This helps us identify areas for improvement and develop new features that better serve our users' needs.

Cookie Control: You can disable non-essential cookies through your browser settings or our cookie preference center. However, this may affect some platform functionality.

Updates to This Policy

We may update this privacy policy periodically to reflect changes in our practices, technology, or legal requirements. When we make significant changes, we'll notify you through email or a prominent notice on our website at least 30 days before the changes take effect.

We encourage you to review this policy regularly to stay informed about how we protect your privacy. The date of the most recent update is shown at the bottom of this policy.

Notification of Changes

  • Email notification for significant policy changes
  • Website banner for important updates
  • Account dashboard alerts for material changes affecting your rights

Your continued use of zoralentivio services after policy updates indicates your acceptance of the revised terms. If you disagree with changes, you may close your account or contact us to discuss your concerns.

Privacy Questions & Contact Information

For privacy-related questions, concerns, or to exercise your rights, contact our Privacy Officer:

zoralentivio Privacy Team
448 Wilson St
Albury NSW 2640, Australia

Phone: +61362231977
Email: privacy@zoralentivio.com

This Privacy Policy was last updated on January 15, 2025